User manual

Learn your way around Careways

An interactive, role-based guide with real screenshots of the platform: what you can do, where each module lives and how to get the most out of it.

Browse the manual by role

Every profile sees the platform differently. Pick a role to read its guide; yours is highlighted.

Clinician

Clinicians go through the full curriculum: certifying courses, telesimulations and a practice patient registry to train without touching real data.

Getting started

Clinical staff join through the institutional whitelist: your email domain must be authorized by your institution.

1
Create your account
From the home page choose Sign Up and fill in your name, institutional email, phone, profession and specialty. Accept the consent and the terms of use.
2
Verify your email
You will receive a one-time OTP code. Entering it moves your account from pending verification to pending approval.
3
Wait for your champion
Your institution's leader reviews and approves your request from their approvals panel. Once approved you get the welcome email and your account becomes active.
4
Tune your profile
From Profile set your language (EN/ES), your phone with country code and your specialty. All content and emails follow the language you choose.

Your starting point

When you sign in you land on a panel tailored to your role: progress, shortcuts and what is pending.

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Platform screenshot: Your starting point

Courses

The catalog groups the program's curricula — introduction, airway surgery, PICU, nursing, speech therapy, anesthesiology, Parent School and community — with your progress up front.

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Filter by curriculum categoryYour progress, on every card

Certifications

Every passed course and certified telesimulation lands here, with its validity and verification code.

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Telesimulation

Live sessions over clinical scenarios — sepsis, trauma, respiratory failure, difficult airway — led by an educator.

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Practice registry

A patient registry identical to the real one, but with practice data: train on the full form without touching sensitive information.

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Academic management

The hub that gathers the academic side: telesimulation, certifications, courses and evaluation, each one card away.

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Platform screenshot: Academic management

Profile and preferences

Your account, your language and your security live in Profile.

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Capabilities

What this role can do

Generated from the platform's real permission matrix; when a permission changes, this list follows.

Audit of own patients
View own certificates
Submit clinical records
Write clinical data
Enroll in courses
View the course catalog
Take assessments
View assigned patients
Register and edit patients
View own progress
Join telesimulations

FAQ

Frequently asked questions

I'm not receiving the OTP code, what do I do?

Check that your email domain is on your institution's whitelist. If it persists, request a resend (there is a cap per time window) or contact your champion.

Can I fast-forward the video?

No: the anti-fraud policy requires consuming 90% of the actual content to mark a chapter as complete, and the bar cannot be skipped forward.

I failed the post-test, can I retry?

Each course defines its number of attempts. Once you run out, the platform suggests reviewing your weak chapters before enabling a new attempt.

Can I delete a patient from the registry?

No. Under the HIPAA policy only deactivation is allowed: the record persists in the audit trail.

How do I join a telesimulation?

Accept the invitation that arrives by email. The platform verifies your theoretical prerequisite is at 100%; if you are missing it, it suggests the path to complete it.

Do parents see clinical data?

No. The parent/caregiver profile only accesses the Parent School and its resources; clinical data stays out of reach.

Glossary

The terms you'll find across the platform.

BAA: Business Associate Agreement: the HIPAA contract between the data controller and the data processor.
CAUTI: Catheter-associated urinary tract infection.
CLABSI: Central line-associated bloodstream infection.
CME / CEU: Continuing medical education credits.
DALY: Disability-adjusted life year.
HIPAA: The U.S. Health Insurance Portability and Accountability Act; it governs clinical data protection.
ICER: Incremental cost-effectiveness ratio.
MVD: Minimum Viable Dataset: Careways' minimum clinical dataset.
OTP: One-time numeric code used to verify your identity.
PHI: Protected health information.
PICU: Pediatric intensive care unit.
PIM3: Paediatric Index of Mortality 3: mortality probability score at ICU admission.
QI: Quality Improvement.
SBAR: Situation, Background, Assessment, Recommendation: a clinical communication format.
SMR: Standardized mortality ratio (observed vs. expected mortality).